Emerald Carrots
29 May 2017
Say outsourcing to India not to save money. Really. Why do it then? LOL!They should have a backup system as well. Clearly something very wrong here in the set up of the IT.One more thing.If you have a power outage in the UK, or one in India which one is likely to be fixed first????India's national grid power supply issues are well known.This was an accident waiting to happen IMHO.All IMHO.
axel27
29 May 2017
Tomorrow is another day for BA Main issue for BA is brand and reputation issues. Sure, with the latest IT issue, the £150m business cost is a small hit compared to the EBITDA for the year. BUT... long term?Mr Cruz has been cutting service for sometime. BA's business model of higher prices while charging the economy customers for food was likely to fail while (1) alienating their loyal customers and (2) pissing off their loyal staff. Yes it is a power problem - CEO power. IAG Board, fire Cruz.I may have a "status" card, but flying in Europe I am paying a large premium over Easyjet fares and still have to buy sandwiches in economy. Changing the 9 to 10 seat per row on 777's and reducing seat pitch was final straw. My IAG shares with the Spanish withholding tax on dividends, got sold down at 440p a while back and I bought EasyJet. Mr Market disagreed and IAG sailed on to 610p. Tomorrow is another day.A, cutting his gold card in half and very very happy he stayed home this half term.
oohthatscheep
29 May 2017
Re: Turbulence ahead Mr Cruz you've cut too many corners too far.Power outage? In all countries? Yea yea yea.Thank g*d you don't run the NHSResign now and let someone who can run a first class company take over..
takenoprisoners
29 May 2017
Re: Turbulence ahead HaggisThere was talk of a £150 Million hit just yesterday and its still not fixed today.Tomorrow morning the Instis, Analysts, Hedgies and shorters will be back at their desks.The headlines everywhere are bashing the company and those stuck in the queues and delays I suspect will be finding another carrier next time and going down the compensation route.Both those wont be good for business over the next 12 months and more to the point you are always going to be sat there hoping and praying that there isn't a repeat performance.I wouldn't be surprised if Easyjet, Ryanair and Dart Group (Jet2.com) climb tomorrow ahead of picking up some business. Good luck.Imvho and please dyor.
Haggis48
29 May 2017
Re: Turbulence ahead Note share price down by 2.9% in Spain this am. Seems to a hysterical comments on this site.
takenoprisoners
28 May 2017
Turbulence ahead I think that after this Bank Holidays IT shenanigans you may experience a substantial nosedive in the IAG share price when the markets reopen.There will be a lot of people lining up compensation claims for delays and inconvenience and a loss of trust, confidence and ultimately customers.It's all over the media and everywhere.Imvho and please door
imperator2008
28 May 2017
Re: Tweet from Paul Lewis @paullewism... Not an IAG investor - I threw my lot in with Easyjet - but it seems the reason for this catastrophic IT failure isn't a power outage as the company claims but the fact that hundreds of skilled IT positions in the UK were scrapped and outsourced to India leading to quality issues.If this is true, then surely heads must roll, namely one Mr Cruz will be first on the chopping block...
Oxtrader
28 May 2017
Re: Financial Disaster Some papers are penning the cost to around £150 million.. Insane amount.
CunningFox
28 May 2017
Re: Financial Disaster IMO ‹ 400 ...DYOR
mem73
27 May 2017
Financial Disaster Looking increasingly like a financial and reputational disaster.How far down will these open on Tuesday???
lastminute-world
27 May 2017
Global down time... [link] is going to cost loads of money.Please do your own research.
mrjon
25 Apr 2017
test test
lastminute-world
10 Apr 2017
MKS FOOD [link] Airways could scrap free meals on long-haul flights Robin De Peyer 20 hours ago 12 comments 2KClick to followThe Evening Standardbritishairways1111.jpgShake-up: British Airways Steve Parsons/PA WireBritish Airways could start charging for meals on long-haul flights, the airline's boss has revealed. In September it was announced BA would scrap free meals for economy flights in favour of Marks & Spencer salads and sandwiches. And now the airline's boss, Alex Cruz, has said it could start charging passengers on long-haul flights for their meals, risking claims it is penny-pinching. ADVERTISINGinRead invented by TeadsBA has come under fire from passengers who have said they have been unable to buy food on short-haul flights because stocks have fallen too low. But speaking to the Sunday Times, Mr Cruz insisted: "It’s going great. Customers say to us: ‘Finally, I have good choices. No more chicken or beef’.” Asked if the M&S service could be extended to economy tickets on long-haul flights, he said: “We might do it."BA is under pressure to slash fares in order to compete with both budget short-haul airlines such as Ryanair, and low-cost long-haul competitors such as Norwegian, which is offering trans-Atlantic flights for under £200.But Mr Cruz insisted that the airline would regain its reputation as "the best in Britain and the best in Europe" within two years.In a statement issued later, BA said: "We have no plans currently for a buy-on-board economy product on long-haul, but if that is what interests customers of the future, we will listen."
mrjon
19 Mar 2017
test test
West Ham1 Leeds Utd 2
18 Mar 2017
Interesting.... [link]
